INDEPENDENT RAIL CONSULTANCY GROUP
CONSULTANTS

GILL BAKER
Gill Baker joins IRCG following careers in the private and public sectors of the travel and tourism industry, and, in education and training. Appointed as the first woman on British Rail in station management in 1979, Gill has experience in the railway operating environment, international sales and marketing, and, education and training.

Key skills and experience include senior management level contract negotiations, managing partnerships, product development, market analysis, pricing and marketing strategy and promotional activity. Also, the teaching, training and development of students, staff, professionals and managers across several industry sectors.

Gill has a BA (Hons) Degree in Humanities, Post Graduate Diploma in Tourism, Certificate of Professional Competence in Road Passenger Transport, Certificate in Education and City and Guilds Training and Assessor Awards for vocational education. She developed and implemented HND courses in Travel and Tourism Management and was an Examiner and Moderator for Travel and Tourism further education qualifications.

She speaks fluent French and basic German. Gill is a member of The Association of Women Travel Executives and The Tourism Society.

Gill now runs her own independent sales and marketing consultancy, The Baker - Brown Company.

Contact Details
telephone: 01256 893075
mobile: 079889792531
email: cghbaker@aol.com

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DAVID BRICE BA FCILT DipEd

David Brice spent his main career with British Rail in Operations Management, covering all managerial levels, devoted initially to ‘ground-level’ management, then majoring on up-dating the railfreight service to match changed market demand, in respect of equipment and train transits; development of intermodal operations being a speciality.  Since 1993 he has pursued a career in international rail consultancy, in the UK, Eastern Europe and the Middle and Far East, and has worked on a wide range of projects, gaining experience of rail operations under widely differing geographical and political conditions. 

He has traded independently via the David Brice Consultancy Ltd since 1993. Expert advice is offered in the fields of track / terminal design, equipment , train planning, transit and cost optimisation.

He has a BA in Arts / Economics, is a Fellow of the Chartered Institute of Logistics and Transport, and Member of the Rail Freight Group.

Contact Details

telephone: 01277 221422

fax: 01277 263614

email: davidpbrice@aol.com

www.bricerail.co.uk

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NEIL GALILEE BA MMRS
Neil Galilee has 29 years of experience in the rail industry mostly specialising in business planning, scheme appraisal and market analysis. Prior to setting up his own independent consultancy in 1998 he worked in the marketing and business planning departments of train operating companies (TOCs). Since 1998 he has traded under the name “Eden Business Analysis” supplying business analysis services to the railway industry and the public transport sections of local authorities.

Neil’s specialist skills include market research techniques, demand forecasting and sales income analysis. He has applied these capabilities successfully in the fields of marketing planning, rail franchising, and the appraisal of major investment schemes. He has contributed his expertise to a wide range of rail development projects including studies into the provision of new trains, services, stations, and infrastructure.

Neil has a BA (Hons) in Business Studies and is a full Member of the Market Research Society. He is a member of the Independent Consultants Group (Market Research) and an associate Member of the rail industry Passenger Demand Forecasting Council.

Contact Details
telephone: 01904 780781
mobile: 07801 384773
e-mail: neil@edenba.co.uk
web: www.edenba.co.uk

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ANDREW GRIFFITHS

Andrew showed an early flair for rail research when his undergraduate dissertation on ‘Modelling rail passenger flows from Gloucester’ won the Halford Mackinder prize for best dissertation at Reading University.  After graduating with a First in Human Geography, he worked as an academic lecturer and researcher for 12 years before setting up his own geodemographics marketing and research company focusing on the tourism and leisure sectors. 

However, the lure of the railway was too great, and when Wessex Trains was established he joined in 2002 as Business Manager Devon & Cornwall.  Branding and developing the scenic branchlines led, for example, to the St Ives branch in Cornwall becoming a Community Rail Strategy pilot line, with Andrew’s innovative fares, timetabling, arts and community links plan leading to a doubling of revenue in two years. 

The same feat was achieved with the Severn Beach Line in Bristol when Regional Manager Severn & Solent for First Great Western, having secured a substantial Local Authority investment in the route.  His final role at FGW was Head of Environment & Sustainability.

Imagerail was established in 2002 by Rachel Griffiths, Andrew's wife, to provide graphic design and photographic services for the rail industry. From September 2009 Imagerail relocates to a station on the scenic Settle & Carlisle line, with Andrew joining to add a range of commercial consultancy services to the portfolio - data mapping and analysis, market research, market analysis, media and stakeholder management, environmental policy, timetable and fares development strategies and line development planning.

Contact Details
telephone: 01768 800 208
mobile: 07967 026 534
e-mail: andrew@imagerail.com
web: www.imagerail.com

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JIM HAILSTONE B Sc CEng FIMechE FIET MIoD
Jim is a Mechanical and Electrical Engineer with thirty seven years experience in the rail industry. Within British Rail, he held a number of traction and rolling stock fleet management and technical positions before moving into M & E Plant with Network SouthEast. He also ran an internal consultancy group supporting the non-engineering disciplines on Southern Region, plus a major productivity programme for fleet maintenance depots. After privatisation, Jim was the Engineering Director for Freightliner, helping it to become a successful company from its acknowledged, difficult start. For the last seven years, Jim has operated as an independent consultant to over twenty eight clients, including government agencies, train operating companies and major rail consultancies.

Recent assignments include:
Technical support to Glasgow Airport Rail Link project team
Sponsorship of all Infrastructure & Rolling Stock projects for Southern Region plus two new stations on the West London Line
Technical and Operating advice to Franchise development teams, Franchise bid teams and major consultancies
Depot and Fleet maintenance strategy advice; Development and implementation of maintenance plans in the UK and for the Central Asian railway; Development of new locomotive and fleet procurement specifications; Negotiating onward lease of surplus electric locomotives; Running trials of alternative brake block materials
Review and critique of major bid documents
Development of European Interoperability Standards; Interpretation of UK standards and development for Company use
Project management of fixed equipment schemes

Contact Details:
telephone: 01798 872892
mobile: 07860 478197
e-mail: jimhailstone@bluebottle.com

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RICHARD HASTE
Richard is a rail transport industry professional with a wide knowledge of all aspects of business efficiency and business development generated during his 30 year career with British Rail. Whilst with British Rail he played an essential role in a number of significant railway development projects and rail revival initiatives which involved working closely with regional and local government as well as transport pressure groups. He was directly involved in creating the practicalities of network benefits at privatisation and, subsequently, created the ORR/ATOC national retailing standards monitoring regime and the quality development programme for National Rail Enquiries.

In 2000 Richard opened his own consultancy – The Haste Partnership – and has achieved an extensive client list. This includes major bidders for UK rail franchises, a Passenger Transport Executive, the Association of Train Operating Companies, Highland Rail Partnership, multi-national transport consultancies and a company developing global sales and marketing for European rail travel.

Richard is a visiting lecturer at the Université du Maine, Le Mans, France where he teaches the Development and Marketing of Service Industries.

Contact Details
telephone / fax: 01347 878034
mobile: 07968 183912
e-mail: richardhaste@aol.com

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JOHN HEADON BSocSc, CMILT, AIRO
John operates in the fields of Business Analysis (Passenger and Freight), Demand Forecasting, Economic Benefit Assessment, Timetable Planning and Diagramming, Resource Planning and Stakeholder Consultation.

John has 37 years experience of railway passenger and freight business management, planning and marketing. From 1982 to 1994 he was responsible for the bottom line of British Rail freight business sub-sectors with multi-million pound turnovers.

He then moved to the passenger sector as Product Manager and later Strategy Manager for TransPennine Express. From 2001 to 2004 John was responsible for revenue forecasting and operations planning as a member of the Arriva franchise bidding team. This included successful bids for franchises in Wales and Denmark.

In 2005 John set up John Headon Ltd and now operates as an independent consultant, working in franchise bidding in the UK and other rail-related projects, for clients such as Stagecoach Rail, Arup, National Express, Lloyds Register Rail, Transport for London and RWA Rail. On behalf of Arup he wrote several chapters of the Regional Planning Assessments for Thames Valley and the South West, published by the DfT in May/June 2007.

John was the inaugural Chairman of the Rail Passenger Demand Forecasting Council, and is now an associate of PDFC.

Contact Details
telephone: 0161 439 8557
mobile: 07840 102666
e-mail: john@johnheadonltd.co.uk
website: www.johnheadonltd.co.uk

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MARTIN HIGGINSON, BA, PhD, FCILT
Transport Economist specialising in public transport. 40 years UK and overseas experience in the public and private sectors in road, rail and water transport management, operations, planning, research and consultancy.

Independent business:  Martin Higginson Transport Research & Consultancy, founded March 2005.

Visiting Researcher: Transport Operations Research Group, University of Newcastle upon Tyne.

Business profile:   Heavy and light rail, bus and coach policies, planning and technology; bus-rail integration, regional strategy, competition and franchising, service enhancement, route re-openings and historical development,  working with consultancies, universities, European institutions and other IRCG members. 

Previous appointments:   Principal Transport Planner, Corus Rail; Head of Public Transport, Transport Research Laboratory; Economic Adviser Confederation of Passenger Transport UK; London Transport Senior Lecturer, University of London; coach and road freight management; international and domestic passenger and freight with British Rail.

UK representative  International Public Transport Association (UITP) Transport Economics Commission

Languages: Good spoken and written German and French

Contact Details
telephone: 01904 636 704
mobile: 07980 874 126
email: mhrc@waitrose.com

website: www.martinhigginson.co.uk

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DAVID HOWARD BA (Hons), MSc.
David is an experienced rail business analyst and economist with 14 years working in the UK rail sector as an employee or consultant. He joined Network SouthEast in 1992 as a business analyst working on business modelling, demand forecasting and Travelcard revenue allocation. In 1994, he moved to South Eastern as Business Analysis Manager responsible for all demand and revenue forecasting and pricing strategy. In 1997, he joined specialist rail consultants, Transport Strategies as Principal Consultant where he worked with OPRAF, several TOCs and ATOC on a number of revenue and pricing projects. In 2001, he formed Line by Line where he has continued to work with TOCs and ATOC, along with providing revenue advice to bid teams for rail franchises.

David’s specialist skills include demand forecasting, revenue allocation (especially, the London Travelcard), pricing strategy and statistical analysis. David has a BA (Hons) in Economics and Geography and a Masters degree in Transport. He is also an Associate Member of the rail industry Passenger Demand Forecasting Council.

Contact Details
Tel/Fax: 01364 642 511
E-mail: dhoward@line-by-line.co.uk
Website: www.line-by-line.co.uk

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JAMES KENNEDY 
Experienced customer service and operations manager having worked on a series of successful rail projects in the UK for over twelve years.

Expert in rail station delivery projects including retail systems implementation, station refurbishment and station operations.

Extensive client management experience in the design and build of rail station customer facing services. These include large retail complexes, car park development and basic core facilities such as toilets and waiting rooms. Most project work based on design and build principles incorporating PRINCE2 project management.

Having worked successfully on the implementation of two new trains fleets for the customer service teams and numerous line upgrades would be considered an expert in customer service contingency planning and delivery.

Member of the Institute of Rail Operators (MIRO) and the Independent Rail Consultancy Group.

Contact Details
telephone/fax:
mobile: 07979 744609
e-mail: james@jwkennedypartners.com

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RAY KRAMER C Eng M I Mech E.
Ray is a Mechanical and Electrical Engineer with wide knowledge and solid experience gained from a background of forty three years within the Railway Industry.

During his 36 years with British Rail within the Mechanical & Electrical field he was involved with management of traction and rolling stock, overhead-line electrification, freightliner terminals, road vehicles and railway plant engineering. The last seven years he has been operating as an independent consultant under his company name of Raylmark Limited, during this time he has worked on the provision of technical and engineering advice on new and existing traction & rolling stock, maintenance processes and servicing depots, also drafting bid texts for the rolling stock section of the bid documents for clients bidding for franchise train services for a varied selection of clients. These have included Manufacturer of Rolling Stock, Network Rail, EWS, TOC’s, and with a Petro-Chemical utilities and site operator; these have been both within Britain and Internationally.

Contact Details
telephone: 01625 421946
fax: 01625 432469
e-mail address: raykramer41@hotmail.com

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MIKE LAMB
Now located in Ontario, Canada, Mike has over 38 years experience in rail commercial and retailing strategy delivery including a variety of managerial posts within the public sector rail industry.

Mike’s final UK appointment was working as the Head of Distribution Operations for the Association of Train Operating Companies in London, with responsibility for delivering strategic commercial objectives and assisting with the drive to change the culture in the Train Association, Travel Agents and key Suppliers, post rail privatisation.

He was responsible for delivering a National budget of £3 million and enhancing the relationships on behalf of the Train Operating Companies with ABTA, GBTA, S.P.A.A. and Key Multiple and Independent Travel Agents. His responsibilities were extended to managing over 800 national contracts to agreed specifications and service levels.

Prior to that Mike was National Sales Manager for GNER and Inter-City East Coast, directly responsible for the design, development and implementation of the Company's sales plan.

He was accountable for the generation of £61 million in revenue from UK Travel Agents through large corporate companies, with delegated authority for the negotiation and delivery of a substantial Sales Organisation commercial budget. He agreed and managed the setting of revenue targets to ensure the objectives of the Sales Force were met.

Mike has had other extensive commercial experience throughout his railway career, not limited to Sales and Marketing, Public Affairs, Market Research and Product Distribution.

Contact Details
telephone: 001-905-468-8529

email: mickey.lamb@gmail.com

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PETER LINDON Msc, FCIT, MIRO, MCIM
Peter is an experienced senior rail executive with over 40 years in the industry, and has worked for most of the past 15 years as an independent consultant, providing strategic advice to and development direction for most of the major projects currently / recently under development in Great Britain.

He has been personally accountable for sponsorship / development of individual projects with a value of up to £200m.

Peter’s broad experience, including operations and line management, has enabled him to add considerable value to the decision-making process.  He has also provided advice to local government and private sector companies on strategies for rail / light rail development, and has been responsible for successful stakeholder management at director level.

Recent assignments have been

• Project Sponsor for the Line Speed Enhancement Programme on West Coast Route.
• Senior Project Manager for the development of a programme of depot & stabling facilities to accommodate  the next generation of Thameslink rolling stock.

Contact Details
telephone: 01428 741579
mobile: 07947 068285
e-mail address: plindon@btinternet.com

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IAN MARTIN, FCILT, MIRO
Experienced Operations Manager having worked on successful rail projects in the UK and Worldwide. Specialist in development of system and user requirements, development of Operation and Maintenance strategies and plans, train service modelling and service analysis including train diagrams, rosters and staffing. Experience in managing operational input to Human Factors. Experience in developing Operational Control Rooms including workstation design and Operation Floor design. Developed and led teams, developed and managed user groups. Knowledge of signalling systems including Manual, NX Power Signalling, ARS, Command & Control, ERTMS and Moving Block. Certified in Planning and Controlling Projects in Primavera P6. Working knowledge of PRINCE6 Project Management principles.

Chartered Fellow of the Chartered Institute of Logistics & Transport (UK) (FCILT), Member of the Institute of Railway Operators (MIRO) and Member of the Independent Rail Consultancy Group(IRCG)

Contact Details
mobile: +44 (0)7846 219241
email: ian@ianda-consultants.com
web: www.ianda-consultants.com

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RITA O’NEILL MBA ACMA
Rita has wide experience of the railway industry gained during a career spanning over 30 years. Working initially in financial management providing services to department heads in engineering, operations, and general management her career progressed to commercial and business management. In 1997 Rita took up a Regional Director’s post with responsibility for the planning, delivery, marketing and financial results of a network of regional services. She was also Board level sponsor of the company’s marketing strategy.

In spring 2000 she established O’Neill Transport Consultancy an independent consultancy specialising in Transport Planning and Economics including demand forecasting and project appraisal; Public Service Marketing including market analysis and research. Rita also has extensive experience of conducting Stakeholder Consultation. Her client list includes the SRA, ATOC, RPC, The Countryside Agency, Transport Operators, Local Authorities and Major Transport Consultancies. Rita is an associate member of the rail industry Passenger Demand Forecasting Council (PDFC). Rita holds an MBA which has core elements in Marketing and Strategic Management, and is a Chartered Management Accountant.

Contact Details
telephone: 01325 482193
e-mail address: rita.oneill@talk21.com

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ADAM SIMMONS MBA MSc BSc
Adam has had extensive experience of the railway industry, both in the UK and worldwide, over some 25 years. He initially worked in the Operational Research division of British Rail, followed by Group Planning at London Transport, where he was responsible for much of the demand forecasting work on Docklands Light Railway.

Adam has recently specialized in railway performance, having worked on several franchise bids. He has also undertaken extensive research into the impact of train performance on demand, competition between rail and air in the domestic market and also into factors influencing demand for access to airports, one of the UK’s largest growth markets in transportation.

Adam is an associate member of ATOC’s Passenger Demand Forecasting Council (PDFC) and is also a tutor on the distance learning MBA programme at Warwick Business School in the subjects of modelling and Analysis for Management and Economics of the Business Environment.

Contact Details
telephone: 020 3286 2957
email: adsimm@gmail.com
website: www.adamsimmons.co.uk

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PETER STAVELEY MSc CMILT
Peter worked for 8 years in BR where he gained a great deal of experience both on the operational side of railways and later in train planning. Since entering transport consultancy in 1989 Peter has gained substantial experience in transportation planning, railway and public transport operations and demand forecasting.

Railway projects that Peter has worked on include Channel Tunnel, various station capacity studies, providing operational advice for several route modernisations and work in connection with TOC franchise bids. He has also worked on assignments for several banks providing computing and programming expertise.

Among Peter's current projects he is the Secretary for the North Orbital Rail Partnership which is a TfL Partnership focussing on the London Overground lines. The Partnership coordinates the station upgrades which TfL London Rail is undertaking with improvements to access outside the stations that the London Boroughs are implementing.

Contact Details
telephone: 07973 168742
email: Peter@PeterStaveley.co.uk

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DAVID SUTCLIFFE, MIRO

David worked in the nationalised rail industry for 37 years. After many promotions in Yorkshire and the Midlands he spent 30 years in the King’s Cross area in the capacity of Assistant Area Manager, Divisional Signalling Inspector, Traffic Manager, Station Manager, Operations Manager and Area Manager (King’s Cross) with responsibility for 50 stations.

He ended his BR career as Operations Director for the original Channel Tunnel Rail Link and the Thameslink 2000 projects. These positions involved extensive travel in the UK and Europe examining best practice for Control Centres and innovative Signalling systems.

Following privatisation, David has worked on many prestigious projects in senior operations posts, including the Channel Tunnel Control Centre, London Underground and as the UK Operations and Safety Engineer on the Channel Tunnel Rail Link project.

Other appointments have been with major projects in Malaysia and Australia.

Further work has included Train Planning exercises in Ireland and the UK, assistance with bid preparations for Train Operating Companies and recently the production of a complete Railway Safety Case for a Heritage Railway.

David is a member of the Institution of Railway Operators

Contact details:

Tel: 01763 853 444

Mobile: 0777 631 3954

E-mail: sootyjen2@hotmail.com

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JONATHAN TYLER    BA, MCILT

Research and innovation have been the characteristic features of Jonathan’s railway career.  Following management training and operations experience he went to British Rail Headquarters to develop the first econometric model of the passenger business (this evolved into MOIRA, the standard tool for forecasting changes in demand brought about by changing the offered service). 

During a period as a BR-sponsored Lecturer at the University of Birmingham he began analysing the determinants of station catchments.  This has formed one thread in his projects since becoming an independent consultant in 1983 (trading as Passenger Transport Networks).  It led to applications of Geographic Information Systems to improve understanding of the demographics of the railway’s customers and hence to focus marketing more effectively. 

Throughout this career Jonathan has been involved in strategic studies and debate, including environmental issues, and in recent years has explored the relationship between policy objectives and timetabling.  As the champion in Britain of the Swiss Taktfahrplan philosophy he has led a major review of its benefits, written extensively and prepared integrated timetable proposals using Swiss software.

Contact details

Telephone: 01904 611187

E-mail: ptn@btconnect.com

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RICHARD WILLIS
Richard is a practical, hands-on manager with wide experience of the UK rail industry. He has held senior positions in marketing, sales and general commercial management and has the ability to influence at all levels and a reputation for getting things done in a quality way. He specialises in providing project support drawing on his comprehensive skills and experience. Included in his portfolio are: policy reviews, project and programme management, contract and data analysis.

Recent assignments have included:
• Assisting the SRA with replacement Track Access Agreements,
• Assisting the SRA to prepare for regulatory hearings into a Track Access application,
• Assisting the SRA with a contractual risk analysis in contemplation of having to take responsibility for a failed train company franchise as Operator of Last Resort,
• Coordinating a major promotional event for a Heritage Railway,
• Project managing a Passenger Licence Application to enable a Heritage Railway Company to become an Open Access Train Operator.

Richard has a degree in Economics with Geography.

Contact Details
email: richard.willis1@btinternet.com

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RICHARD WOOD BA
Much of Richard’s railway career has been spent in the international arena. He has held sales and marketing posts in British Rail International offices in Munich and Vienna and while at BRB HQ was European Policy Manager with a brief that included liaison with the Community of European Railways (CER) and UIC.

On privatisation he continued this liaison role with the Association of Train Operating Companies, where he was also involved in managing the contract for the sale overseas of rail products such as the BritRail Pass. More recently he looked after international matters at Rail Staff Travel Ltd.

Richard is a fluent German speaker and has a degree in Linguistics. Through Transport Translations he can provide translations of documentation from German, French, Italian or Spanish into English.

Contact Details
telephone: 01780 757551
email: transtrans@btinternet.com

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