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Mike LambContact Details

IRCG Independent Rail Consultancy Group
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Telephone:  001 905 468 8529
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 Summary Curriculum Vitae

Now located in Ontario, Canada, Mike has over 40 years experience in rail commercial and retailing strategy delivery including a variety of managerial posts within the public sector rail industry. Mike's final UK appointment was working as the Head of Distribution Operations for the Association of Train Operating Companies in London, with responsibility for delivering strategic commercial objectives and assisting with the drive to change the culture in the Train Association, Travel Agents and key Suppliers, post rail privatisation. He was responsible for delivering a National budget of £3 million and enhancing the relationships on behalf of the Train Operating Companies with ABTA, GBTA, S.P.A.A. and Key Multiple and Independent Travel Agents. His responsibilities were extended to managing over 800 national contracts to agreed specifications and service levels. Prior to that Mike was National Sales Manager for GNER and Inter-City East Coast, directly responsible for the design, development and implementation of the Company's sales plan. He was accountable for the generation of £61 million in revenue from UK Travel Agents through large corporate companies, with delegated authority for the negotiation and delivery of a substantial Sales Organisation commercial budget. He agreed and managed the setting of revenue targets to ensure the objectives of the Sales Force were met. Mike has had other extensive commercial experience throughout his railway career, not limited to Sales and Marketing, Public Affairs, Market Research and Product Distribution.

Mike is a member of the IRCG (Independent Rail Consultancy Group).

 Capabilities

 
  • Market analysis and planning
  • Product development and pricing
  • Retail servicing and ticketing
  • Sales management
  • Station facilities, car parks and retail outlets
 
  • Market analysis
  • Franchise bid development
 
  • System development
  • Financial management
  • Project appraisal and management
  • Personnel development, recruitment and training
 
  • Bus and coach services

 Experience

Mike has experience of working with British Rail in the United Kingdom post privatisation, TOC and Franchise Bidders as well as sales and marketing for British Rail products in the UK.

Email Mike LambContact Mike Lamb

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